Privacy Policy
1. USER INFORMATION AND PRIVACY
At Sitarra Living, we are committed to protecting the privacy of the information you share with us. We adhere to strict protocols to ensure the confidentiality, security, and integrity of the data stored in our systems. To safeguard your personal details, we use Secure Socket Layer (SSL) technology to encrypt your credit card number and other sensitive information during transmission. Only authorised employees who require access to your information to perform their duties are allowed access. Employees who violate our privacy and/or security policies are subject to disciplinary actions, including potential termination and legal repercussions. Protecting your privacy is a top priority for Sitarra Living.
2. SECURE SHOPPING EXPERIENCE
We employ state-of-the-art encryption technology, digital certificates, secure servers, and authentication measures to safeguard your personal information when shopping with us.
3. REGISTRATION PROCESS
When registering on our website, you will provide your email address and create a password. This enables us to give you seamless access to your account. We may also request your name, phone number, email, billing, and shipping addresses before you complete your first purchase. This information, alongside your payment details, is essential for fulfilling your order and may be shared with specific team members, payment processors, and shipping providers involved in completing and delivering your order. Additionally, we may contact you via email or phone about your order or other service-related matters.
We also keep a record of your purchases, returns, and preferences to enhance your shopping experience. With your permission, we may use your email to inform you about new products, special promotions, and other updates.
4. DATA ANALYSIS AND REPORTING
Sitarra Living uses analytics software to monitor user traffic and interactions on our website. This data helps us optimise the performance and overall user experience of our site. Kindly note that any data collected through these analytics tools is aggregated and does not include personally identifiable information.
5. SERVER LOGS
Our servers automatically collect certain information each time you visit the website. This data, stored in server logs, includes your IP address, browser type, operating system, referral URL, session duration, and the date and time of access. The information is used in an aggregated form for analytical purposes to improve website functionality and user experience.
6. SERVICE PROVIDERS
Sitarra Living may engage third-party service providers to support various website functions, such as hosting, email distribution, and data analysis. These providers may require access to your personal information to perform their services, but such access will be limited to what is necessary to fulfil their duties. Any disclosure is made on a need-to-know basis, and the third parties are bound to use your data solely for the purpose of supporting Sitarra Living’s website operations.
7. OTHER DISCLOSURES
Sitarra Living may share personal data (excluding credit card information) with affiliates and subsidiaries, provided they adhere to this Privacy Policy. In the event of a merger, acquisition, or corporate reorganisation, user data may be transferred to the new entity, which will be obligated to follow this Privacy Policy.
8. SECURITY DISCLAIMER
a. Your personal information may be transferred to, and stored on, systems located outside your country, including India. By using our services, you consent to the transfer and storage of your data in India.
b. While we employ industry-standard security measures to protect your data from unauthorised access, we cannot guarantee complete security during transmission over the internet. Once we receive your information, we use the most up-to-date security measures available to safeguard it.
9. LEGAL DISCLOSURES
In certain instances, Sitarra Living may be required to disclose your personal information to comply with legal obligations, protect our rights, prevent fraud, or address security concerns.
10. POLICY CHANGES
Sitarra Living reserves the right to update this Privacy Policy at any time. By continuing to use our services after such changes are made, you accept the revised policy. Kindly review this Privacy Policy periodically to stay informed of any updates.
11. CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy, kindly contact us:
• Email: sitarraliving@gmail.com
• Phone: +91 85958 77528
At Sitarra Living, we are committed to protecting the privacy of the information you share with us. We adhere to strict protocols to ensure the confidentiality, security, and integrity of the data stored in our systems. To safeguard your personal details, we use Secure Socket Layer (SSL) technology to encrypt your credit card number and other sensitive information during transmission. Only authorised employees who require access to your information to perform their duties are allowed access. Employees who violate our privacy and/or security policies are subject to disciplinary actions, including potential termination and legal repercussions. Protecting your privacy is a top priority for Sitarra Living.
2. SECURE SHOPPING EXPERIENCE
We employ state-of-the-art encryption technology, digital certificates, secure servers, and authentication measures to safeguard your personal information when shopping with us.
3. REGISTRATION PROCESS
When registering on our website, you will provide your email address and create a password. This enables us to give you seamless access to your account. We may also request your name, phone number, email, billing, and shipping addresses before you complete your first purchase. This information, alongside your payment details, is essential for fulfilling your order and may be shared with specific team members, payment processors, and shipping providers involved in completing and delivering your order. Additionally, we may contact you via email or phone about your order or other service-related matters.
We also keep a record of your purchases, returns, and preferences to enhance your shopping experience. With your permission, we may use your email to inform you about new products, special promotions, and other updates.
4. DATA ANALYSIS AND REPORTING
Sitarra Living uses analytics software to monitor user traffic and interactions on our website. This data helps us optimise the performance and overall user experience of our site. Kindly note that any data collected through these analytics tools is aggregated and does not include personally identifiable information.
5. SERVER LOGS
Our servers automatically collect certain information each time you visit the website. This data, stored in server logs, includes your IP address, browser type, operating system, referral URL, session duration, and the date and time of access. The information is used in an aggregated form for analytical purposes to improve website functionality and user experience.
6. SERVICE PROVIDERS
Sitarra Living may engage third-party service providers to support various website functions, such as hosting, email distribution, and data analysis. These providers may require access to your personal information to perform their services, but such access will be limited to what is necessary to fulfil their duties. Any disclosure is made on a need-to-know basis, and the third parties are bound to use your data solely for the purpose of supporting Sitarra Living’s website operations.
7. OTHER DISCLOSURES
Sitarra Living may share personal data (excluding credit card information) with affiliates and subsidiaries, provided they adhere to this Privacy Policy. In the event of a merger, acquisition, or corporate reorganisation, user data may be transferred to the new entity, which will be obligated to follow this Privacy Policy.
8. SECURITY DISCLAIMER
a. Your personal information may be transferred to, and stored on, systems located outside your country, including India. By using our services, you consent to the transfer and storage of your data in India.
b. While we employ industry-standard security measures to protect your data from unauthorised access, we cannot guarantee complete security during transmission over the internet. Once we receive your information, we use the most up-to-date security measures available to safeguard it.
9. LEGAL DISCLOSURES
In certain instances, Sitarra Living may be required to disclose your personal information to comply with legal obligations, protect our rights, prevent fraud, or address security concerns.
10. POLICY CHANGES
Sitarra Living reserves the right to update this Privacy Policy at any time. By continuing to use our services after such changes are made, you accept the revised policy. Kindly review this Privacy Policy periodically to stay informed of any updates.
11. CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy, kindly contact us:
• Email: sitarraliving@gmail.com
• Phone: +91 85958 77528
